PTA Issues Show Cause Notices to Mobile Operators

Saturday, February 13th, 2010

On the basis of recently concluded Quality of Service (QoS) survey of mobile phone operators, Pakistan Telecommunication Authority (PTA) has issued show cause notices to five mobile phone operators of Pakistan. These results were shared with the mobile phone companies along with instructions to improve their services quality. A reasonable time was also given to them, so that they can improve their network performance. However, it was found that all mobile operators failed to achieve the desired results. As a result PTA issued show cause notices to all mobile companies for failing to maintain the quality as per the license conditions.

This survey include quality of voice and SMS in 14 cities of Pakistan, AJ&K and northern areas including all major highways. This exercise has been conducted by PTA’s enforcement teams with the latest automated QoS equipment. PTA has been conducting this survey throughout the last year and shared results of first three quarters with the operators with directions to improve their services. The final comprehensive survey was conducted in the fourth quarter of 2009.

While talking about survey results, Chairman PTA said that ensuring provision of quality services to the telecom consumers has always been a priority of PTA. The objective of conducting QoS survey is to ensure that the telecom customers are being provided with top quality services. It may be noted that every year PTA defines its targets and goals where QoS survey of all services remains one of the major activities. The aim is to ensure that the telecom companies provide quality services as per the license conditions and instructions of PTA.

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NTC migrated phone numbers from 7 to 8 digits

Tuesday, May 5th, 2009

NTC (National Telecommunication Corporation) converted its telephone numbers from 7 to 8 digits. For this purpose they added digit “9″ in the start of numbers.

For example, if number is 920xxxx this number is now 9920xxxx after adding “9” in the start. NTC converted number between the night of April 30, 2009 and May 1, 2009.

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PTCL changed landline numbers from 7 to 8 digits

Tuesday, May 5th, 2009

PTCL (Pakistan Telecommunication Company Limited) migrating its land line numbers from 7 to 8 digits in the direction of PTA. Intially they are converting the numbers in Lahore and Karachi. For this purpose digit “3” will add in the start of the number. For example, if number is 512xxxx will convert into 3512xxxx. By this the telephone exchange will have more capacity to accomodate new telephone connections.

Officially, all Lahore and Karachi numbers will shift in 8 digits by June 1st, 2009. Remember PTCL already completed successfull test for this tested by adding 3 in the start of the number.

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PTCL will charge local call on telephone inquiry 17

Tuesday, May 27th, 2008

PTCL LogoPakistan Telecommunication Company Limited (PTCL) decided to charge local call on telephone inquiry number One-Seven (17) from June 1, 2008. Also they have change the inquiry number from One-Seven(17) to One-Two-One-Seven(1217).
This is another shocking news for PTCL customers who already paying huge bills in non-standard services.

Now a day, subscriber of PTCL are upset from the service of PTCL and submitting applications to discontinue the number from their premises. (more…)

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